Ben's Brothers' Services
Ben's Brothers' Services
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Privacy Policy

 This Privacy Policy governs the manner in which Ben’s Brothers’ Services ("BBS," "we," "us," or "our") collects, uses, maintains, and discloses information collected from users (each, a “User”) of 

the https://bensbrothers.com/ website (“Site”). This privacy policy applies to the Site and all products and services offered by BBS.


 

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the Site, subscribe to a newsletter, respond to a survey, fill out a form, or engage with other activities, services, features, or resources we make available on our Site. Users may be asked for their name, email address, phone number, and other relevant details. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Site-related activities.



Non-Personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Site. This information may include the browser name, type of computer, and technical details about a User’s means of connection to our Site, such as the operating system and the Internet service provider utilized, along with other similar details.



Web Browser Cookies

Our Site may use “cookies” to enhance User experience. Users’ web browsers place cookies on their hard drives for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browsers to refuse cookies or alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.



How We Use Collected Information

BBS may collect and use Users’ personal information for the following purposes:

  • To improve customer service: Information you provide helps us respond to customer service requests and support needs more efficiently.
  • To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To improve our Site: We may use feedback you provide to enhance our products and services.
  • To run promotions, contests, surveys, or other Site features: To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails:
    • The email address Users provide may be used to send information and updates about their inquiries, questions, and/or other requests.
    • If Users opt into our mailing list, they may receive emails that include company news, updates, related product or service information, etc.
    • If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our Site.


How We Protect Your Information

We adopt appropriate data collection, storage, and processing practices, as well as security measures, to protect against unauthorized access, alteration, disclosure, or destruction of personal information, usernames, passwords, transaction details, and data stored on our Site.


Sensitive and private data exchange between the Site and its Users happens over an SSL-secured communication channel and is encrypted and protected with digital signatures.


Sharing Your Personal Information

We do not sell, trade, or rent Users’ personal identification information to others. We may share aggregated demographic information not linked to any personal identification information regarding visitors and Users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.



Changes to This Privacy Policy

BBS has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site and update the date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are protecting the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.



Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting UsIf you have any questions about this Privacy Policy, the practices of this Site, or your dealings with us, please contact us at:

Contact Us

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Better yet, see us in person!

We love our customers, so feel free to visit during normal business hours.

Ben's Brothers' Services

Tower C, The Valley Residences @ SkySierra, Jalan Taman Setiawangsa, Setiawangsa, 54200, Kuala Lu Setiawangsa Kuala Lumpur 54200

+60.172108486

Hours

Open today

09:00 am – 05:00 pm

Copyright © 2025 Ben's Brothers' Services - All Rights Reserved.

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